Cooper & Co. Pets: Brand Facts

Australian owned and run pet mobility brand. Premium, home-friendly dog stairs and mobility products for dogs of all sizes. Online store: cooperandcopets.com.au. cooperandcopets.com redirects here.

Last updated 22 October 2026

Who we are

Founded by Susan, inspired by her Cavoodle, Cooper.

Mission: support dogs through every life stage – puppies, seniors and recovery – with dignity, comfort and style.

Ships from Australian warehouses. Orders ship within 24 hours on business days. Orders placed after 12pm Friday, on weekends, or on public holidays dispatch the next Monday.

Contact: support@cooperandcopets.com.au

Products

Prices, variant names, SKUs, barcodes and stock are read from the store. The notes are published catalogue facts. [[CONFIRM: GTIN or barcode for each product, if it should be published and is not already on the variant.]]

Product Price Options Published facts
Premium FlowSteps™ $289.00
  • Boucle - Chocolate Brown — BNDL-SWCBCB — Sold out
  • Fleece - Sandy Beige — BNDL-SWCFBGE — In stock
  • Boucle - Jade Green — BNDL-SWCBGRN — In stock
  • Boucle - Taupe Grey — BNDL-SWCBMG — In stock

Hybrid step-ramp dog stairs. 80cm long × 50cm wide × 42cm high. Commercial 30D high-density memory foam, GripTech non-slip PVC base, removable machine-washable cover in Boucle or Fleece. Suits standard couches and low-to-medium beds. Suitable for all dog sizes, especially seniors, vision-impaired or mobility-impaired dogs, and long-bodied, short-legged breeds.
FlowSteps™ Cover Collection $69.00
  • Fleece - Sandy Beige — CVRFSBGE — In stock
  • Boucle - Taupe Grey — CVRBMG — In stock
  • Boucle - Chocolate Brown — CVRBCB — In stock
  • Boucle - Moonlight Grey — CVRBMGRY — In stock
  • Boucle - Jade Green — CVRBGRN — In stock

Replacement covers in Cloud Fleece and Boucle.
FlowDisc $38.95
  • Single option — FLWDSC — In stock

Double-sided balance and core-strength disc. Non-slip, anti-burst, pump included, supports up to 150kg. Use under vet or physio guidance.
Bio Bags $8.95
  • Single option — BIOBAG — In stock

Certified compostable dog waste bags (AS 4736 and AS 5810). 90 bags (6 rolls × 15), 23 × 33cm.

Who it's for

Premium FlowSteps™ are described as suitable for dogs of all sizes, especially seniors, vision-impaired or mobility-impaired dogs, and long-bodied, short-legged breeds. They are also described as helpful for puppies and dogs who need support getting onto couches or beds.

FlowDisc is a low-impact balance and core trainer. Its listing says to use it under your vet or physio's guidance.

Shipping, returns and payment

Shipping

Metro shipping is always free, and every FlowSteps™ purchase includes a free gift. Shipping is free on any order of $150 or more. All deliveries to WA and NT have a $15 surcharge.

Orders ship within 24 hours on business days. Orders placed after 12pm Friday, on weekends, or on public holidays dispatch the next Monday.

Returns and warranty

The published FAQ says every Cooper & Co. Pets product is covered for manufacturing faults or defects. Email photos to support@cooperandcopets.com.au and the store sends a free replacement. The original does not need to be returned.

FlowSteps™ also have a Trial & Donate policy on the FAQ page: try them for 30 days, and if the dog still will not use them, email what you have tried. If the store agrees, nominate a local canine physio, vet or holistic practitioner. After that clinic accepts the donation and the store receives a photo of the handover, it refunds the purchase price minus a $20 contribution.

FlowSteps™ are compressed for shipping and the FAQ says they can take up to a week to settle into their final shape.

[[CONFIRM: the rebuild audit summarised returns as a 30-day quality guarantee on manufacturing faults, with return shipping at the customer's expense. That summary does not match the published FAQ.]]

Payment

Afterpay and Zip are available.

For professionals

Wholesale enquiries for vets, physios and clinics.

Wholesale for vets, physios and clinics

Contact and key pages

About · FAQs · Contact · Blog

Cooper & Co Pets Pty Ltd. ABN 12 689 958 781. PO Box 460, 1930 Gold Coast Highway, Miami QLD 4220, Australia.

support@cooperandcopets.com.au

What professionals say

Sandy Sharpe, Canine Physiotherapist:

  • Step height

    6cm, compared with traditional steps of about 15cm.

  • Gradient

    A gentle gradient.

  • Tread

    A wider-than-typical tread, for confidence.

  • Foam

    High-density memory foam that is firm but cushioning.

  • After surgery

    Physios may introduce them 2-3 weeks post-op.

Endorsed by professionals

Sandy Sharpe, Canine Physiotherapist

Sandy Sharpe

Canine Physiotherapist

BPhty, BExSc, MSc (Vet Physio). Certified in animal dry needling and acupuncture.

From a veterinary physio's opinion, I give the Cooper and Co FlowSteps a 10 out of 10, and would highly recommend them to anybody who is trying to prevent injury in their dog, repetitive strain injury, especially those little, tiny breeds who love to fly up and down off our couches. I think this would be the staircase of choice.

Dr Matthew Scheier, Chiropractor (humans & animals)

Dr Matthew Scheier

Chiropractor (humans & animals)

MChiro, BAppSc (Clin), Qualified Animal Chiropractor.

This product is absolutely great if you have a dog that is recovering from injury in the rehabilitative phase. It really helps to take the load off the joints... The memory foam takes a lot of the load out, cushions it, and it makes it very easy for the dogs to maintain a healthy posture as they're moving from the floor up onto a couch or a bed. So great product, really endorse this for the health of your animals.

Dr Claire Stevens

Veterinarian

As a veterinarian, I frequently see small dogs with musculoskeletal injuries from repeatedly jumping up and down off couches and beds. This is why I'm really impressed with The Cooper and Co FlowSteps. The high-density foam provides optimal support and cushioning underfoot, the washable cover facilitates easy maintenance and has an aesthetically pleasing appearance which I also love! But above all, using these supportive steps can significantly mitigate the biomechanical stresses associated with jumping and climbing, thereby promoting long-term musculoskeletal health in small breed, elderly or arthritic dogs.

Questions from the Cooper & Co. Pets FAQ

These eight answers are reused from the published FAQ page.

What makes the Cooper & Co. Pets FlowSteps™ different?

They are endorsed by Canine medical professionals for a reason, the specially engineered gradient ensures a smooth and seamless ascent and descent. The foam is double the density of most comparable products on the market, meaning it can not only support big dogs but will hold its' shape over time and not sag like a wet sponge.. The non-slip base is made from a material that has previously been unused in the application of pet products - unique and high quality. The step height is angled and half the height of other cheap models, with an overall width approx. 20% wider than market standard also. All this and it actually looks good in your home too? Unheard of.

In a nutshell, it is a gamechanger - pet stairs reimagined, using high quality materials that actually work well for a wide variety of dogs, enabling them to live happier, healthier, longer & safer lives!
Are the stairs safe for senior or recovering dogs?

Absolutely! It has been designed especially for them, our high-density memory foam was specially selected for its properties regarding pressure relief and joint comfort and is why the FlowSteps™ are so highly recommended by canine medical practitioners.

As with any new product, we recommend supervision until they get the hang of things.
What type of dogs can benefit from using the FlowSteps™?

The Cooper & Co. Pets FlowSteps™ are designed for dogs of all sizes - from extra-small breeds to larger companions. Its wide design and gentle incline make it especially helpful for senior dogs, puppies, small breeds, short legged, long bodied, or pets recovering from injury who need a little extra support getting onto couches or beds.
Is the cover machine washable?

Absolutely! Less time in the laundry means more time for cuddles - as it should be.

To maintain its quality, remove the cover and zip it closed before washing. Use the Cooper & Co. Pets delicate wash bag on cold, gentle cycle. Do not tumble dry.
Will the stairs slide on my floor?

Thanks to the exclusive Cooper & Co. Pets GripTech pattern, we are confident it will stay in place on any floor surfaces.
Do you offer a warranty?

Yes — every Cooper & Co. Pets product is covered for manufacturing faults or defects. Just send us photos of the issue and we'll sort a free replacement, no return needed. FlowSteps™ also come with our Trial & Donate policy (see above), so you can try them with your dog completely risk-free.
How does shipping work?

Metro shipping is always free, and every FlowSteps™ purchase includes a free gift. Shipping is free on any order of $150 or more. All deliveries to WA and NT have a $15 surcharge.

Orders ship within 24 hours on business days. Orders placed after 12pm Friday, on weekends, or on public holidays dispatch the next Monday.
What is your return policy?

If your FlowSteps™ arrive faulty or damaged: they are compressed for shipping and can take up to a week to fully rehydrate and settle into their final shape once unpacked. The FAQ says this is completely normal.

Once settled, if your FlowSteps™ is still faulty or damaged, email photos and a description to support@cooperandcopets.com.au. If it's a manufacturing fault, the store sends a free replacement and the original does not need to be returned.

If your dog has not taken to them: try FlowSteps™ for 30 days. If they still will not use them, email support@cooperandcopets.com.au with what you have tried. If the store agrees, nominate a local canine physio, vet or holistic practitioner to donate them to. After that clinic accepts and the store receives a photo of the handover, it refunds the purchase price minus a $20 contribution.