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GOT QUESTIONS? WE’VE GOT YOU COVERED

GOT QUESTIONS?

WE’VE GOT YOU COVERED

Frequently asked questions

What type of dogs can benefit from using the FlowSteps™?

The Cooper & Co. FlowSteps™ are designed for dogs of all sizes - from extra-small breeds to larger companions. Its wide design and gentle incline make it especially helpful for senior dogs, puppies, small breeds, short legged, long bodied, or pets recovering from injury who need a little extra support getting onto couches or beds.

Is the cover machine washable?

Absolutely! Less time in the laundry means more time for cuddles - as it should be.

How long does shipping take?

Orders are dispatched within 48h, with express shipping options should you need your FlowSteps™ quickly . Our products are stored locally in Australian warehouses, which allows us to get your order to you ASAP!

What if my dog doesn’t use the stairs?

With its wide design and gentle incline, we found dogs adapted quickly to using the stairs and naturally moved up and down it with ease. That said, we understand there may be a hesitant pooch or two out there - with a little patience, and a few treats, we are yet to find a pup that refuses to use the FlowSteps™.

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Cooper & Co Pets

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EVERY CUDDLE MATTERS

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because they give you theirs

Support your loyal companion with the function they need and style you'll love.

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Frequently asked questions

Join our pack

Give them the best,
because they give you theirs

Get in touch

Frequently asked questions

Join our pack

Give them the best, because they give you theirs

Give them the best,
because they give you theirs